Kincumber Veterinary Hospital

29/08/2026

🐾 𝗠𝗘𝗘𝗧 𝗘𝗠𝗜𝗟𝗬 👋

Our newest team member is exceptionally reliable, works 24/7, never calls in sick, never asks for annual leave… and, admittedly, doesn’t drink nearly as much coffee as the rest of us or eat the Tim Tams. ☕️

There is one other small difference:

𝗘𝗺𝗶𝗹𝘆 𝗶𝘀 𝗔𝗜. 🤖

She is our new AI receptionist and has been trained specifically for Kincumber Veterinary Hospital — including our appointment types, hospital protocols, services and the non-prescription products we stock.

Emily can:

📅 Make and change appointments
☎️ Answer many of our routine enquiries
🐾 Provide information about our services and products
🌙 Help our clients 24/7

So far, she is successfully handling around 𝟴𝟰% 𝗼𝗳 𝗼𝘂𝗿 𝗶𝗻𝗰𝗼𝗺𝗶𝗻𝗴 𝗰𝗮𝗹𝗹𝘀 without needing help from the human team.

And importantly, 𝗘𝗺𝗶𝗹𝘆 𝗸𝗻𝗼𝘄𝘀 𝘄𝗵𝗲𝗻 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗶𝘀 𝗮𝗯𝗼𝘃𝗲 𝗵𝗲𝗿 𝗽𝗮𝘆 𝗴𝗿𝗮𝗱𝗲!

More complicated or sensitive conversations are transferred to us, and when we are closed she can help direct emergency calls appropriately, including to SASH when needed.

𝗧𝗵𝗲 𝗯𝗲𝘀𝘁 𝗽𝗮𝗿𝘁 𝗳𝗼𝗿 𝘂𝘀 𝗶𝘀 𝘄𝗵𝗮𝘁 𝗘𝗺𝗶𝗹𝘆 𝗴𝗶𝘃𝗲𝘀 𝗯𝗮𝗰𝗸 𝘁𝗼 𝗼𝘂𝗿 𝗵𝘂𝗺𝗮𝗻 𝘁𝗲𝗮𝗺: 𝘁𝗶𝗺𝗲.

Fewer routine phone interruptions mean our reception team can focus on the people and pets actually standing in front of them — helping you through a discharge, getting your pet safely to the car, answering questions properly or simply having a real conversation without the phone ringing halfway through it.

𝗘𝗺𝗶𝗹𝘆 𝗶𝘀𝗻’𝘁 𝗵𝗲𝗿𝗲 𝘁𝗼 𝗿𝗲𝗽𝗹𝗮𝗰𝗲 𝗼𝘂𝗿 𝘁𝗲𝗮𝗺. 𝗦𝗵𝗲’𝘀 𝗵𝗲𝗿𝗲 𝘁𝗼 𝗵𝗲𝗹𝗽 𝘁𝗵𝗲𝗺 𝗯𝗲 𝗺𝗼𝗿𝗲 𝗽𝗿𝗲𝘀𝗲𝗻𝘁.

Like any new team member, she is still learning. We monitor her calls closely, continue to fine-tune her training and would genuinely love to hear how you find chatting with her.

So next time you call and Emily answers, say hello! 👋

And please be nice to her… 𝘀𝗵𝗲 𝗵𝗮𝘀 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁 𝗿𝗲𝗰𝗮𝗹𝗹. 😉🐾

04/08/2026

🩺 Veterinary Nurse (Certificate IV)
Permanent Full-Time or Part-Time

WE ARE SEARCHING FOR THE RIGHT NURSE!!

Not because we can't find veterinary nurses—but because we're looking for someone who genuinely loves veterinary nursing and wants to build a long-term career in a hospital that shares their values.

We're a progressive seven-day small animal hospital with a strong focus on clinical excellence, teamwork and continual improvement. Our caseload is classic general practice, supported after hours by two local emergency hospitals, allowing us to focus on delivering exceptional care during the day.

🩺 About the Role

We're looking for a qualified Certificate IV Veterinary Nurse who is ideally experienced and confident with:

✅ Surgical nursing and anaesthetic monitoring
✅ Dentistry & Radiology
✅ Routine soft tissue surgery
✅ Patient care and hospital nursing
✅ Working collaboratively within a supportive team

This position may suit either a permanent full-time or permanent part-time nurse. As a seven-day practice, shared weekend work is an expected part of the role.

💙 Why Work With Us?

At Kincumber Veterinary Hospital, we've worked hard to create an environment where everyone knows what's expected and has the resources to do their job well.

Our hospital uses clear, practical Standard Operating Procedures, structured competencies and comprehensive training resources—not to remove professional judgement, but to provide consistency, support good clinical decision-making and ensure every patient receives the same high standard of care.

We believe everyone should contribute equally. No one enjoys feeling like they're carrying the workload for others, so we've built a workplace with clearly defined roles, shared accountability and a genuinely collegial culture where people support one another and take pride in their work.

We're also passionate about using technology to make work easier, not busier. From our AI receptionist and integrated digital workflows to smart task management systems that reduce double handling, we use technology to keep everyone on the same page so we can spend more time where it matters most—caring for our patients and supporting their families.

🌟 Our Values

Everything we do is guided by our values:

❤️ Compassion & Care
🩺 Clinical Excellence
🤝 Integrity & Accountability
🔒 Trust & Loyalty
🏡 Family & Support
📚 Development & Growth

If these values resonate with you, there's a good chance you'll fit in well with our team.

📩 We'd Love to Hear From You

If you're looking for more than just your next job and want to be part of a hospital committed to high standards, continuous learning, modern technology and a supportive team culture, we'd love to hear from you.

Please send your resume and a brief cover letter telling us why you'd like to join the team at Kincumber Veterinary Hospital.

[email protected]

Please feel free to like, share or tag someone who may be looking for their next veterinary nursing opportunity. 🐾

30/06/2026

18/05/2026

We are looking for a new vet too!!

17/05/2026

Kincumber, Central Coast NSW Australia
We are totally expanding our team!
We hope you like our nursing video! Check out the end of the news for how to apply!

12/05/2026

🐾 WE’RE HIRING – CUSTOMER RELATIONS OFFICER / RECEPTION 🐾

Kincumber Veterinary Hospital is growing, and we’re looking for warm, organised, and proactive people to join our reception/customer care team.

This role is ideal for someone who genuinely enjoys helping people, building relationships, staying organised, and contributing positively to a strong team culture. Previous veterinary experience is highly regarded but not essential — the right attitude, communication skills, and willingness to learn are what matter most to us.

We are ideally seeking permanent full-time or part-time team members, although casual positions may be considered for the right applicants.

Details on how to apply can be found at the end of the video!