19/08/2026
An important reminder about our current appointment availability ๐พ
There is currently a significant shortage of veterinary staff, which means we have limited appointments available for routine visits. Weโre doing everything we can to accommodate as many patients as possible, but unfortunately, we canโt always offer appointments as quickly as we normally would.
Emergencies will always be prioritised which can also mean appointments run behind and wait times are longer than expected.
We completely understand that this can be frustrating, but we kindly ask for patience and, most importantly, kindness towards our staff.
Our vets, nurses and support team are working incredibly hard, often missing lunch breaks and pushing through long, busy days to care for your pets. We are doing our absolute best with the resources we currently have.
Recently, weโve experienced an increase in abusive behaviour towards our staff when weโre unable to accommodate appointments or when there are delays. We understand your frustration but abuse is never okay.
Please remember that our team genuinely cares about your pets and is doing everything they can to help.
Thank you for your patience, understanding and kindness while we navigate this challenging time โค๏ธ