16/10/2026
Public Statement from Pawsitive Pet Grooming
9 Rise Street, Mount Gravatt East, QLD
A former contract groomer, whose engagement with Pawsitive Pet Grooming ended in April 2026, has posted an advertisement on Nextdoor promoting private in-home grooming. The ad uses a photo of a client's dog taken at our salon. Neither our business nor the client authorised this use.
One of our clients came across the post by chance while browsing social media, and raised questions and concerns about it with us. As the business owner, we needed to respond. We then sought legal advice and decided to issue this statement.
Photos taken at our salon are used only on Pawsitive Pet Grooming's own social media, and only with the owner's permission. Pawsitive Pet Grooming does not endorse or authorise this former contractor's private grooming work.
Within 7 business days, we ask the former contractor to provide:
A written apology to our business and to the affected client.
A written commitment to stop using our clients' pet photos and to remove any existing material that uses them.
A written commitment to stop stating or implying any affiliation with Pawsitive Pet Grooming.
To fellow salon owners: please make sure your agreements clearly protect client photos and privacy after a contractor or staff member leaves.
If we don't receive a satisfactory response within 7 business days, our lawyer will take further legal action.
Pawsitive Pet Grooming