28/05/2026
📢 NO-SHOW APPOINTMENTS
Unfortunately, we’ve had to make this post again.
We’ve noticed non-attendance numbers creeping up once more, and moving forward we will be enforcing our no-show policy more strictly. This also includes late cancellations — 30 minutes before an appointment is not enough notice for us to offer the spot to another patient in need.
These appointments could have easily been filled by clients requiring urgent veterinary care.
🙏 Please remember:
If you are unable to attend your appointment, please give us a quick call to cancel or reschedule. Even a little notice allows us to offer your appointment to another pet who may urgently need care.
📌 Important:
If you miss an appointment without contacting us, an alert will be placed on your file. After two no-shows, a fee will apply and must be paid before any future appointments can be booked.
Thank you for your understanding, cooperation, and respect for our team’s time. 💙
