11/03/2025
A quick message to all current Turd Herders clients.
This is a quick reminder for all Turd Herders clients: beginning in November, several important system updates will take effect that may impact your service if action is not taken. If you have updated your new account fully, you do not need to do anything. Please review the following carefully:
1️⃣ Notification Settings
If you have not logged into your new Sweep & Go Client Portal and updated your notification preferences, you will not receive “on the way” text notifications when we’re headed to your home.
2️⃣ Automatic Payments
If you would like to remain on auto pay but have not yet entered your credit card information in your new account, your card will not be charged on November 1.
3️⃣ Service Day Changes
We will no longer send day-before email reminders. Please log into your account to confirm your scheduled service days, as some routes have been adjusted and your service day may have changed.
4️⃣ Verify Contact Information
We recently entered hundreds of phone numbers into the new system. Please log in to confirm your information is correct. You can now include multiple contacts (for example, a spouse or property manager).
5️⃣ Not Continuing Regular Service?
If you will not be receiving regular service after October, but would like to remain in our system for future use, please let us know. This ensures your information is properly entered into the new system for easy reactivation later.
Please note: other than your current subscription and pricing details, everything visible in the new system prior to November 1 is for training purposes only. If you see a note indicating a service was missed, that is not accurate — we have not yet begun using the new system for live scheduling or reporting.
📩 Several emails have been sent with detailed instructions to ensure a smooth transition to the new system. Please check your Time to Pet messages, or look in your email folders for messages from [email protected].
If you need assistance accessing your new account or updating your information, please reply to this email or call our office at (603) 965-2259. We’re happy to help get everything set up.
Thank you for your attention and for helping us make this transition as smooth as possible!
Sincerely,
The Turd Herders Team
📧 [email protected]
📞 (603) 965-2259