09/26/2026
**Courtesy Appointment Reminder**
Your 24-48hour reminder text/call is a courtesy reminder for our upcoming appointment. Please note, this is not the ideal time to notify me of a conflict or cancellation. Regular maintenance appointments are scheduled 2 weeks to 2 months in advance, giving ample time to alert me of any conflicts. Please notify me as soon as you are aware of a conflict, rather than waiting until the courtesy reminder.
•If a reschedule is needed, providing notice as early as possible is preferred.
•Early notice helps avoid losing income and allows the appointment to be offered to others on the waitlist.
•Please be considerate. Some pets on the waitlist, require timed medication prior to services therefore last-minute appointment availability doesn’t work for everyone on the waitlist.
•Early notice also enables you to reschedule the appointment at a more convenient time, rather than attempting to work in an appointment between my busy schedule and your availability.
•No penalty for cancellations due to illness (either the client or the pet). Often this cannot be planned for.
•Repeated last-minute cancellations may result in requiring nonrefundable prepayment for future services or the need to find another provider.