11/08/2026
We are on the look out for our next team member, please share with all your contacts.
Support Technician
▪️Location: Liverpool, Office based with some travel possible
▪️5 days per week
▪️Hours: 10am-3pm (flexible and possibility of extending to full time)
Occasionally may require some pre-agreed later nights for when courses are running
About the Role
We are looking for a proactive and organised Support Technician to join our team. This is a varied hands-on role supporting our logistics, and training operations. The successful candidate will play a key part in ensuring stock, equipment, and customer orders are processed efficiently while helping maintain our loan kit and support our external training and courses.
A veterinary background would be advantageous, but not essential, as the role involves supporting the veterinary industry and handling veterinary equipment.
Key Responsibilities
Order Fulfilment & Logistics
▪️Pick, pack, and dispatch customer orders.
▪️Scan and process orders for shipment.
▪️Support order management through our database system.
▪️Assist with orders received outside of the website platform.
Stock Management
▪️Accept and organise new stock shipments
▪️Maintain accurate stock records and inventory levels
▪️Keep stock room clean, tidy and efficiently ran
Loan Kit Management
▪️Clean, maintain, and prepare loan kits for customer use.
▪️Ensure all kits are complete, functional, and ready for dispatch.
Training & Course Support
▪️Assist with the preparation of training courses
▪️Assist in ensuring equipment is organised
▪️Assist in pre-course printing materials
▪️Help clean and re-organise after courses
▪️Support with setting up and closing down of courses (may be outside of the 9-5pm office hours)
Conferences
▪️Assist with the preparation for conferences.
▪️Assist in checking the stand is ready for shipping or travel
▪️Assist in pre-conference printing materials
▪️Assist in packing and organising for course dry-labs
About You
▪️Highly organised with excellent attention to detail.
▪️Comfortable working in a fast-paced environment and managing multiple tasks.
▪️Strong teamwork and communication skills.
▪️Practical, hands-on approach to work.
▪️Experience in order fulfilment, stock control, or logistics is desirable.
▪️Veterinary industry experience or a veterinary background would be an advantage.
▪️Competent with basic computer systems and databases.
What We Offer
▪️A varied role within a growing team.
▪️Flexibility: Open to discuss hours.
▪️Salary: Dependent on experience and open to discussion.
▪️A collaborative and supportive working environment.
Email [email protected] to apply
Closing date: Friday 25th September.