20/09/2026
🐾 A LITTLE REMINDER ABOUT APPOINTMENT TIMES 🐾
Please make sure you arrive on time for your appointment. We have a 10-minute grace period, and any arrival later than 10 minutes may result in us having to refuse the appointment.
If we are able to accommodate you after the 10-minute grace period, a late fee may apply.
We completely understand that things can happen, and sometimes being late is unavoidable. However, around 80% of the time we run behind schedule, it’s due to clients arriving late for their appointments.
When you arrive late, it has a knock-on effect on the rest of our day, our team, and the other dogs waiting for their appointments. Some dogs may also take longer than expected, and running behind can quickly add up, making it unfair on the other clients and their dogs.
We kindly ask that you respect your appointment time and allow yourself enough time to arrive promptly. This helps us keep the day running smoothly and ensures every dog receives the time, care and attention they deserve. ❤️
Thank you for your understanding and continued support! 🐶✨