14/01/2026
🐾 Following the recent BBC Panorama programme, we wanted to take a moment to reassure our clients. We are proudly independent and vet-owned 💚
Our practices are owned and led by experienced vets, not external shareholders, private equity or venture capital investors. That means clinical decisions are led by vets - not financial targets.
Our vets still work in clinics every day, caring for patients, supporting clients and leading teams on the ground 👩⚕️👨⚕️
Unlike the large private equity of venture capital backed groups - we are personally accountable to the RCVS for clinical standards and patient care, and that accountability matters deeply to us.
As a larger independent group, we believe this allows us to offer the best of both worlds:
🕒 24-hour care, including round-the-clock inpatient hospitalisation
🏥 Accessible referral and advanced care, including CT and MRI scans
💷 Affordable, fair pricing, without shareholder pressure
❤️ Care decisions guided by what’s right for your pet
Our purpose has always been simple, to provide caring, professional, high-quality veterinary care, with transparency and integrity.
🔍 Our commitment to you includes:
✅Transparent pricing and clear estimates
✅Open conversations about costs and options
✅Written prescriptions available on request
✅Experienced, compassionate vets and nurses
✅Care before profit - always
We were set up to provide a genuine alternative to large corporate providers, combining independence with the ability to invest in people, equipment and services that benefit the community.
We are only human, and we are always striving to do our very best.
The recent media attention can be difficult for veterinary teams, and we truly appreciate your continued kindness, trust and support 🤍
Thank you for choosing us to care for your pets 🐶🐱
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