06/07/2026
Firstly, I want to thank all of my wonderful clients for your continued support and understanding.
Unfortunately, I recently suffered a serious dog bite while carrying out my grooming duties, which resulted in significant injuries. On the advice of medical professionals, I need to take some time away from the salon to recover properly.
Therefore, the salon will be closed for the next two weeks, and I will be contacting all affected clients regarding appointments and rearrangements as soon as possible. I sincerely apologise for any inconvenience this may cause and appreciate your patience during this difficult time.
This incident has highlighted the importance of safety for both myself and the dogs in my care. As a result, I have introduced a new Dog Bite & Aggressive Behaviour Policy, which will come into effect immediately upon my return.
The new policy will include: 🐶 Full disclosure of any previous biting or aggressive behaviour. 🐶 The right to refuse or stop a groom if a dog displays aggressive behaviour. 🐶 Additional handling measures and, where necessary, requirements for owner support or veterinary grooming recommendations. 🐶 Charges may still apply if a groom cannot be completed due to aggression that was not disclosed beforehand.
These measures are not intended to exclude any dogs but to ensure a safe environment for everyone.
Thank you again for your kindness, understanding, and support while I recover. I look forward to being back doing what I love very soon.
