24/08/2026
Payment Policy Update 🐾💙💛
Hello, We just wanted to make a little update regarding payments for our P**p & Scoop services.
Don’t worry we’re not putting our prices up 🙈
From the beginning, our policy has always been that payment is required upfront for each clean. However, over time we’ve become a little too relaxed with this, especially with our regular clients, and unfortunately we’ve found ourselves having to chase payments a lot.
We completely understand that life gets busy and happy to give people extra time if you let us know when payments have been missed but we now have over 10 outstanding balances 🤯 It has now got to the point where we’re having to chase and update books a lot, and this simply isn’t sustainable for a small business. We want to clean your gardens, not be accountants 😆
So from now on, we will be going back to our original payment policy:
🐾 All cleans must be paid for upfront
🐾 This applies to new and existing customers
🐾 Weekly and fortnightly customers will need to pay before their scheduled clean
🐾 If payment hasn’t been received, unfortunately we won’t be able to carry out the clean until it has been paid
This isn’t anything personal or aimed at anyone personally, we really do appreciate every single customer who supports our business and chooses to book with us 😊 We’ve always been understanding and flexible as possible, I hope you all understand, If there’s ever a reason you’re struggling to make payment on time, just send us a message and let us know. We’re not here to judge anyone 💚
Sorry for the long message, thank you for reading and thanks so much for choosing P**p & Scoop! 🐶💩💙💛
P.S. If you currently have an outstanding balance with us… please pay it before your next clean 💩 We’d really appreciate it! 😁