07/08/2026
Policies
No-Call / No-Show (no explanation as to why)
A no-call/no-show will result in a 100% service fee, which must be paid before your next appointment can be booked.
Late Arrivals (unless I don’t have another client directly after)
Arrivals 15 minutes or more past the scheduled appointment time may result in your appointment being rescheduled. This policy helps ensure that I can stay on schedule and provide every pup with the time and attention they deserve.
Cancellations
Cancellations made less than 24 hours before your scheduled appointment will result in a 50% service fee, which must be paid before your next appointment can be booked.
Late Pick-Up
Once your pup is ready, you will receive a text notifying you that they are ready for pick-up. Each pup is given a 30-minute grace period from the time the notification is sent.
After the 30-minute grace period, a $15 fee per additional 30 minutes will apply, unless a late pick-up has been arranged with me prior to or at the time of drop-off.
This policy allows me to maintain a calm, comfortable salon environment and ensures that each pup receives the one-on-one, 1:1 experience and attention I strive to provide. 🐾❤️
Thank you for respecting my time, my business, and most importantly, the time and comfort of every pup in my care! 🐾
