09/28/2026
Friendly reminder for everyone.
Your appointment time is not set in stone time, it's a rough estimate on the day you are booked.
I cannot control traffic or a pets temperament.
As always I will let you know if I'm running behind to your appointment. This usually is a 10-15 min hiccup but if it ever where to exceed an hour, I will offer a re schedule or refund.
I had booked hour blocks and changed too half hour as being too early was an issue as well. Appointment spots will remain as half hour windows.
Secondly,
I am doing my best to accommodate everyone's specific needs and times for appointments but I can only do so much!
This is not my full time job, and I am in school.
I have communicated my availability but again,
Sundays 11-5 pm.
Please don't expect me to be able to book you in for a specific time on Sunday if you are communicating a day or so before, my spots fill up! So unfortunately it will be the following week. Right now I'm booking 2 weeks out.
Lastly if you are cancelling on the day of the appointment, ( less than 24 hrs)
this is a loss of fees.
This changes my entire schedule and loses an appointment spot too last minute to where I could have booked in someone else.
This policy has always been the same, and is agreed upon when you are booking an appointment.
Thank you
