14/12/2025
Customer Review
Greshma Menon
5 Stars
I recently moved from France to London for work, and one of my biggest worries was figuring out how to bring my cat with me safely and comfortably. After living in Europe for years, I knew that the UK’s strict flight rules—especially the fact that pets can’t travel in-cabin on your lap and must go through cargo—were going to be a major issue. I absolutely didn’t want my cat to experience any kind of trauma or discomfort, so cargo was not an option for us.
I searched extensively for alternatives, and that’s when I found Pet Moves. I don’t have a car, so their private pet transport service seemed perfect. Barry and Edward are experienced with both animal handling and navigating the Eurotunnel, which gave me so much peace of mind. Their vehicle was well-equipped with everything needed for pet care, and they truly thought of every detail.
Edward picked us up directly from Paris airport and drove us all the way to my doorstep in London. Throughout the entire journey, he was incredibly kind, polite, and reassuring. Edward even helped clean my cat and handled him with such gentleness that it really touched me—his calm and caring attitude made the whole experience so much easier and happier. We were very impressed with how gently he handled my cat- which is what every pet owner hopes for their fur babies. I am always going to choose to travel with Edward and pet Moves after this wonderful experience.
Barry guided me through the entire process and paperwork needed. He was always available to politely answer all my questions which I really appreciate. I can’t thank Barry and Edward enough for making what could have been a stressful and emotional journey feel smooth, safe, and comfortable. I felt very reassured and stress-free knowing that my pet was travelling with good safe hands and with a team that are equally fond of pets and are compassionate towards them. Pet Moves genuinely exceeded my expectations, and I would highly recommend them to anyone needing to transport their beloved pet to the UK. Thank you so much Barry and Edward for creating such a wonderful service for us!